Terms of Service for OOAY AI

Last updated: 2024-06-15

Welcome to OOAY AI's Terms of Service

OOAY AI ("OOAY AI", "Company", "we", or "us") provides its Services (as described below) to you through its website located at https://ooay.netand through its mobile applications and other interactive properties owned and operated by OOAY AI (collectively, the "Site"), subject to the following Terms of Service.

1. Acceptance of Terms of Service

These Terms of Service ("Terms") are entered into by and between you and OOAY AI. The following terms and conditions, together with any documents that are expressly incorporated by reference, govern your access to and use of the Services, whether as a guest or a registered user. By using the Services and accessing the Site, you accept and agree to be bound and abide by these Terms and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms or the Privacy Policy, promptly exit this page without accessing or using any of the Services. If you are using the Services on behalf of a business, that business also accepts these Terms.

2. Changes to the Terms of Service

We may revise and update these Terms from time to time in our sole discretion. If we change these Terms, we will post the changes on this page and indicate at the top of this page the date these terms were last revised. Any such changes will become effective no earlier than fourteen (14) days after they are posted, except for changes addressing new functions of the Services or changes made for legal reasons, which will be effective immediately. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

3. Access to the Services

OOAY AI reserves the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that OOAY AI will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services. We will not be liable if, for any reason, all or any part of the Services are unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Services, or the entire Services, to users, including registered users. We reserve the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms. The Services are accessible worldwide, but this does not mean all Services or service features are available in your country, or that User Contributions (as defined below) available via the Services are legal in your country. OOAY AI may block access to certain Services (or certain service features or content) in certain countries. It is your responsibility to make sure your use of the Services is legal in the country where you live. Services are not available in all languages. Services are available only to users above 16 years old; however, if you are younger than the required age for consent to use online services where you live, you shall not use the Services but we encourage you to invite a parent or guardian to open an account and help you access content that is appropriate for you. If you are below this age of consent to use online services, you must not access the Services. If we discover that you have created an account that violates these rules, we will terminate your account.

4. Registration

To access the Site or some of the Services it offers, you may be asked to provide certain registration details or other information. You agree to: (a) provide true, accurate, current, and complete information about yourself in the registration form and (b) maintain and promptly update such information to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or if OOAY AI has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, OOAY AI has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). You agree that all information you provide to register with the Services or otherwise, including, but not limited to, through the use of any interactive features, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

5. Account Security

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Services or portions of it using your user name, password, or other security information. It is your responsibility to keep your login credentials secure and you are solely responsible for all activities that occur via your account. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you log out of your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. OOAY AI will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

6. User Conduct

6.1. Use of the Service

The Site and the Service is solely for your personal and non-commercial use. Unless otherwise expressly authorized in writing by OOAY AI, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer, or upload for any commercial purposes, any portion of the Service, use of the Service, or access to the Service. The Service should not be used or relied upon for storage of your photographs, images, videos, sounds, or any other content you uploaded, and you shall retain your own copies of all content posted on the Site. We have no obligation to retain any of your content for any period of time beyond what may be required by applicable law.

6.2. Prohibited Uses

You hereby agree not to use the Services for any purposes that are unlawful or prohibited by these Terms, or any other purpose not reasonably intended by OOAY AI. Solely as an example, without limitation you agree not to use the Services:

  • In a way that violates any applicable local, state, national, or international law or regulation.
  • To (or attempting to) abuse, harm, harass, threaten, impersonate, or intimidate any person.
  • To send, knowingly receive, upload, post, download, use, or re-use any material or content that (i) contains any material which is unlawful, defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable; (ii) promotes sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age; (iii) infringes any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any person or entity; (iv) violates the legal rights (including the rights of publicity and privacy) of others or contains any material that could give rise to any civil or criminal liability under applicable laws or regulations or otherwise may be in conflict with these Terms; (v) is likely to deceive any person; (vi) promotes any illegal activity, or advocates, promotes, or assists any unlawful act; (vii) causes annoyance, inconvenience, or needless anxiety or is likely to upset, embarrass, alarm, or annoy any other person; (viii) impersonates any person, or misrepresents your identity or affiliation with any person or organization; (ix) involves commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising; or (x) gives the impression that they emanate from or are endorsed by OOAY AI or any other person or entity, if this is not the case.
  • To transmit, or procure the sending of any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; harvest or collect email addresses or other contact information of other users from the Services by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications.
  • To impersonate or attempt to impersonate OOAY AI, an OOAY AI employee, another user, or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing) or otherwise misrepresent your affiliation with a person or entity.
  • To create multiple accounts for the purpose of liking (i.e., giving “likes”’ votes) for or against user’s projects, to artificially inflate or alter “likes”, comments, etc. or giving or receiving money or other compensation in exchange for ‘likes’, or for participating in any other organized effort that in any way artificially alters the results of the Services.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm OOAY AI or users of the Services, or expose them to liability.

Additionally, you agree not to:

  • Bypass any measures we may use to prevent or restrict access to the Services.
  • Use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other party's use of the Site, including their ability to engage in real-time activities through the Site.
  • Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.
  • Use any manual process to monitor or copy any of the material on the Services, or for any other purpose not expressly authorized in these Terms, without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Services.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
  • Obtain or attempt to obtain or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, any server, computer, or database connected to the Services, or to private accounts of other users.
  • Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Services.

OOAY AI shall have the right to remove any content that violates these Terms or is otherwise objectionable. If you suspect there has been a breach of these Terms (other than relating to copyright infringement notices, as described below), please contact us.

7. Disputes Between Users

You agree that you are solely responsible for your interactions with any other user in connection with the Service and OOAY AI will have no liability or responsibility with respect thereto. OOAY AI reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Service.

8. OOAY AI's Intellectual Property Rights

The Services and related content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by OOAY AI, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. These Terms permit you to use the Website for your personal, non-commercial use only. When accessing the Services and/or when purchasing a course, we grant you a limited, non-exclusive, non-transferable license to access OOAY AI content and view (a) course(s) through the Services on a streaming-only basis for that purpose. Except for the foregoing limited license, no right, title, or interest in or to the Services or any content on the Services is transferred to you, and all rights not expressly granted are reserved by OOAY AI. OOAY AI may revoke your license at any time at its sole discretion. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services. OOAY AI name, OOAY AI logo, and all related names, logos, product and service names, designs, and slogans are trademarks of OOAY AI or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Service are the trademarks of their respective owners. You must not delete or alter any copyright, trademark, or other proprietary rights notices from any materials on the Site. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

9. User Contributions

You retain all rights and ownership of your photographs, images, videos, sounds, or any other content or material you upload through the Services or share with other users or recipients (collectively, "User Contributions"). OOAY AI does not claim any ownership rights in your User Contributions. However, by providing or uploading any User Contributions you hereby grant and will grant to OOAY AI, its affiliates and service providers (and each of their respective licensees, successors, and assigns) a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, reproduce, upload, store, distribute (through multiple tiers of distribution and partnerships), modify, adapt, publicly perform, publicly display, publish, and otherwise use and fully exploit your User Contributions in any and all media, form, medium, technology, or distribution methods now known or later developed and for any and all purposes (commercial or otherwise). OOAY AI will always give you proper credit when using your User Contributions. In addition, by submitting your User Contributions you grant other OOAY AI users, visitors, and teachers the right to share your User Contributions via social media platforms integrated with OOAY AI (such as Instagram, Pinterest, Facebook, or Twitter). You may terminate this license at any time by removing your User Contributions from the Services. If you delete such content, OOAY AI will use reasonable efforts to remove it from the Services, but you acknowledge that caching or references to the content may not be immediately unavailable. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information relevant to the Service ("Submissions"), provided by you to OOAY AI and its affiliates and service providers (and each of their respective licensees, successors, and assigns) and other OOAY AI users, visitors, and teachers are non-confidential and said parties will be entitled to the unrestricted, perpetual use and dissemination of these Submissions for any purpose, commercial or otherwise, in any way, in any media without acknowledgment or compensation to you. You represent and warrant that: (i) You own or control all rights, title, and interest in and to the User Contributions and have the right to grant the licenses granted above; and (ii) All of your User Contributions and Submissions do and will comply with these Terms. You understand and acknowledge that you are responsible for all User Contributions and Submissions you submit or contribute, and you, not OOAY AI, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness. OOAY AI is not responsible, or liable to any third party, for the content or accuracy of any User Contributions or Submissions posted by you or any other user of the Services (including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content). You acknowledge that OOAY AI does not pre-screen content, and that OOAY AI and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Services. Without limiting the foregoing, OOAY AI and its designees will have the right to remove any content that violates these Terms or is deemed by OOAY AI, in its sole discretion, to be otherwise objectionable. We have no obligation to retain any of your User Contribution for any period of time beyond what may be required by applicable law. You also understand and acknowledge that your User Contributions posted on the Services can be unlawfully copied by third parties without your or our consent, despite reasonable efforts by us to prevent such unlawful activity. You agree and understand that OOAY AI shall not be liable to you for any such unlawful copying of your User Contributions.

10. Copyright Complaints and Counter-Notices

OOAY AI respects the intellectual property of others, and we ask our users to do the same. We have adopted the following policy toward copyright infringement related to the Services in accordance with the Digital Millennium Copyright Act ("DMCA"). If you believe in good faith the Site is hosting content that infringes your copyright, please let us know by submitting a notice to our Copyright Agent via email at help@ooay.net. Your notice must contain ALL of the following:

  • Identification of the copyrighted work(s) claimed to have been infringed.
  • Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material (i.e., URL address).
  • Contact information so that we can reach you (address, telephone number, and email address).
  • A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement by you, made under penalty of perjury, that the information in your notification is accurate, and that you are the copyright owner or are authorized to act on the copyright owner’s behalf.

Before you file an infringement notice, please carefully consider whether or not the use of copyrighted material at issue is protected by the “fair use” doctrine, as you could be liable for costs and attorneys’ fees should you file a takedown notice where there is no infringing use. Please also check to make sure you haven’t authorized the use at issue (for example, whether you have given a creative professional who prepared materials for your company the right to use those materials as examples of his or her past work). If you are unsure whether a use of your copyrighted material constitutes infringement, please contact an attorney. You may also wish to consult publicly available reference materials such as those found at the Pakistan OOAY's will respond to valid DMCA requests in an expeditious manner. In all cases, if you do not hear from us within 14 days of submitting a complaint, please contact us and we will respond as soon as possible. After removing access to the material pursuant to a valid DMCA notice, OOAY will immediately notify the user responsible for the allegedly infringing material that it has removed or disabled access to the material. OOAY reserves the right, in its sole discretion, to immediately terminate the account of any member who is the subject of repeated DMCA notifications. If you believe access to your content was disabled or removed by OOAY as a result of an improper copyright infringement notice, please send our Copyright Agent (contact information above) a written counter‚Äźnotice that contains all of the following:

  • A description of the work improperly removed, along with your user name and the location in the Site at which the content appeared before it was removed or disabled.
  • Contact information so that we can reach you (address, telephone number, and email address).
  • A statement under penalty of perjury, signed by you, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
  • A statement that you consent to the jurisdiction of the Southern District of Lahore and that you will accept service of process from the person who provided notification of the alleged infringement.

Before you file a counter-notice, please carefully consider whether or not your use of the copyrighted material at issue is infringing, as you could be liable for costs and attorneys’ fees in the event that a court decides your counter-notice misrepresented that the material was removed by mistake. If you are unsure whether use of the material at issue constitutes infringement, please contact an attorney. Upon receipt of a valid counter-notification, OOAY will forward it to the notifying party who submitted the original DMCA notification. The original notifying party (or the copyright holder he or she represents) will then have ten (10) days to notify us that he or she has filed legal action relating to the allegedly infringing material. If OOAY does not receive any such notification within ten (10) days, we may restore the material to the Services.

11. Monitoring and Enforcement; Termination

OOAY AI has the right to:

  • Remove any User Contributions or Submissions for any or no reason, in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Services or the public, or could create any liability for OOAY AI.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.
  • Terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, (i) any violation of these Terms, (ii) if you fail to pay any fees that you owe, (iii) if you file or submit fraudulent chargeback requests, (iv) if we suspect that you engage in fraudulent or illegal activities, or (v) for any other reason in our reasonable sole discretion.

You agree that any termination of your access to the Service under any provision of these Terms may be effected without prior notice, and acknowledge and agree that OOAY AI may immediately deactivate or delete your account and all related information and files in your account and/or ban any further access to such files or the Service. Further, you agree that OOAY AI will not be liable to you or any third party for any termination of your access to the Service. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE AND HOLD HARMLESS OOAY AI AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES. However, we do not undertake to review material before it is posted on the Service and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

12. Reliance on Information Posted

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents. The Services may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. OOAY AI has not reviewed, and cannot review, all of the material posted to the Services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by OOAY AI, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of OOAY AI. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

13. Linking to the Services and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent. The Services may provide certain social media features that enable you to:

  • Link from your own or certain third-party websites to certain content on this Site.
  • Send e-mails or other communications with certain content, or links to certain content, on this Site.
  • Cause limited portions of content on this Site to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us and solely with respect to the content they are displayed with. Subject to the foregoing, you must not:

  • Establish a link from any website that is not owned by you.
  • Cause the Site or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking, or in-line linking, on any other site.
  • Link to any part of the Site other than the homepage.
  • Otherwise take any action with respect to the materials on this Site that is inconsistent with any other provision of these Terms.

Please remember that the manner in which social media services use, store, and disclose your information is governed solely by the policies of such third parties, and OOAY AI shall have no liability or responsibility for the privacy practices or other actions of any third-party site or service that may be enabled within the Service. In addition, OOAY AI is not responsible for the accuracy, availability, or reliability of any information, content, goods, data, opinions, advice, or statements made available in connection with social media services. As such, OOAY AI is not liable for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such social media services. OOAY AI enables these features merely as a convenience and the integration or inclusion of such features does not imply an endorsement or recommendation. You agree to immediately cooperate with us to cease any unauthorized framing or linking. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice in our sole discretion.

14. Links from the Services

If we or third parties provide links to other sites and resources provided by third parties, these links are provided for your convenience only. This may include links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked from the Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. OOAY AI reserves the right to remove any link made available by third parties in the Services.

15. Geographic Restrictions

You warrant that you (as an individual or as a representative of any entity on whose behalf you use the Services) are not located in, or a resident of, any country that is subject to applicable U.S. trade sanctions or embargoes (such as Cuba, Iran, North Korea, Sudan, Syria, or the Crimea region of Ukraine). You also warrant that you are not a person or entity who is named on any U.S. government specially designated national or denied-party list. If you become subject to such a restriction, you will notify us within 24 hours, and we will have the right to terminate any further obligations to you, effective immediately and with no liability to you.

16. Fees

OOAY AI offers online courses and other Services (such as subscription plans) for a fee. You agree to pay the fees for content that you purchase, and you authorize OOAY AI to charge you for the Services with your selected payment method. The fees will be charged whether you use the purchased Services or not. You are responsible for paying all fees charged by OOAY AI and any applicable taxes in a timely manner. We reserve the right to disable or remove access to any content for which we have not received adequate payment. Fees may vary based on your location and other factors. If you are logged into your account, the currency you will see is based on your location when you created your account. However, the final fees charged to you will always be calculated in US dollars; therefore the final fees charged to you may vary depending on prevailing currency exchange rates offered by our payment providers. We occasionally run promotions and sales for our content, during which certain content is available at discounted prices for a set period of time. The price applicable to the content will be the price at the time you complete your purchase of the content. You shall provide OOAY AI information regarding your credit card or other payment instrument. Your represent and warrant that (a) such information is true, accurate, current, and complete and that you are authorized to use this payment instrument and (b) you shall maintain and promptly update such information to keep it true, accurate, current, and complete. You agree that OOAY AI may update your payment methods using information provided to us by our payment service providers and you authorize us to continue to charge the then-applicable fees to your updated payment method. OOAY AI reserves the right, at any time, to change any fees or to start charging for any free Service at its sole discretion. Any change, update, or modification will be effective immediately upon posting through the relevant Services (such changes will not apply to fees paid prior to the time of the change). Please note that due to mobile platform providers’ pricing systems and their policies, sometimes the price of content offered on OOAY AI website may not be the same as the price offered on our mobile applications. Additional terms for our subscriptions plans are set forth in Section 13.

17. Refunds

Please note that our refund policy differs between one-time payments for courses and subscription plans (please refer to Section 13 for subscriptions plans). However, the following guidelines apply to both: (i) Refunds are not available for accounts that violate these Terms or, according to OOAY AI's sole and absolute discretion, are otherwise objectionable; (ii) If OOAY AI determines that you are abusing our refund policy, we reserve the right to suspend or terminate your account and refuse or restrict any and all current or future use of the Service without delivering a refund.); (iii) To request a refund please contact us; (iv) OOAY AI will apply your refund to your original payment method; (v) Unfortunately, at this time, we are unable to offer partial refunds for your purchases. If within the first 14 days after you purchased a course you become dissatisfied with that digital product, OOAY AI will refund the full amount of your purchase and subsequently terminate your access to that digital product. Refunds will not be available if requested after this 14-day period. Due to possible currency exchange rate fluctuations with your local currency and the US dollar, the refunded amount may be slightly higher or lower than your original paid amount. In addition to the above, if you purchase a course or purchase any other paid service through a mobile or third party marketplace (e.g., purchases through the Apple or Google Play App Store), the refund policy applicable to that third party marketplace will apply, unless otherwise explicitly stated by OOAY AI. Except as otherwise explicitly stated by OOAY AI, the third-party marketplace will be solely responsible for making refunds under its refund policy and OOAY AI will have no refund obligations. OOAY AI disclaims any responsibility or liability related to any third-party marketplace's refund policy or the third party's compliance or noncompliance with such policy.

18. Subscription Terms

This section covers additional terms that apply to your use of any subscription plan that OOAY AI may offer with respect to our Services. By using a subscription plan, you agree to the additional terms in this section.

Subscription Plan: During your subscription to a subscription plan, you get a limited, non-exclusive, non-transferable license from us to access and view the content included in that subscription plan via the Services. The subscription that you purchase or renew determines the scope, features, term, and price of your access to that subscription plan. You may not transfer, assign, or share your subscription with anyone else. Your subscription plan will be valid for the agreed term and then will be automatically renewed according to your subscription settings (e.g., monthly or annually) unless you cancel your subscription with prior notice to the end of your subscription plan term.

Fees and Payments: The subscription fee will be listed at the time of your purchase. You shall pay the fee using the offered payment methods provided by OOAY AI for any subscription plans. If you select Services with an automatic renewal feature, you authorize OOAY AI to maintain your account information and charge that account automatically upon the renewal of the Services you choose with no further action required by you. In the event that OOAY AI is unable to charge your account as authorized by you when you enrolled in Services with an auto-renewal feature, OOAY AI shall suspend your access to such Services until payment is received. For those Services with an automatic renewal feature, OOAY AI may also change the price for those services and will communicate any price changes to you in writing. Price changes will take effect at the start of the next subscription period following the date of the price change. As permitted by local law, you accept the new price by continuing to use the Services after the price change takes effect. If you do not agree with the price changes, you have the right to reject the change by canceling your subscription before the price change goes into effect. Therefore please make sure you read any such notification of price changes carefully.

Refunds and Cancellations: If, within the first 14 days after you have purchased your digital product, you become dissatisfied, OOAY AI will refund the full amount of your digital product, and subsequently terminate your digital product or subscription plan and additionally remove access to any courses and benefits you may have accessed under the purchase. Refunds will not be available if requested after this 14-day period, although you may cancel your subscription at any time. If you cancel your subscription plan, you will continue to have access to the subscription services until the end of your current subscription period. While your subscription will not be renewed, we will not refund any subscription fees previously paid to us.

19. Mentored Courses - Beta

The following section explains the terms and conditions of use regarding our mentored courses ("Mentored Courses") now available as a pilot program for select courses and students on our platform. Your participation in Mentored Courses is additionally subject to all other terms and conditions set forth in the Terms, including but not limited to user conduct as set forth in Section 3. Select courses available on the Site will be available for purchase as Mentored Courses. You will have the option at course checkout to purchase either a Mentored Course or our traditional course offering. The purpose of the Mentored Course is to facilitate direct communication and personalized feedback between you and the teacher in a small-group classroom setting. Upon starting a Mentored Course, you will be placed in an online virtual classroom. In the virtual classroom, you will have the opportunity to chat and directly message the teacher and fellow students enrolled in the Mentored Course. As part of a Mentored Course purchase, you will additionally receive the following: (a) guided learning (as explained below) with guaranteed teacher feedback for the length of the Mentored Course, (b) feedback on your final project submission, and (c) continued access to the course materials, including videos and associated materials and resources after the conclusion of the Mentored Course. Upon starting a Mentored Course, you will be provided with a suggested weekly schedule to watch the lessons and complete the tasks and projects. While you may work at your own pace, please be aware you are only guaranteed to receive feedback from the teacher and virtual classroom interaction with fellow students for the length of your Mentored Course period. Once you click "Start Course" on the course page, you will be provided with instructions on how to submit your work to the teacher upon your completion of the assignments. As Mentored Courses are currently in a pilot program, we reserve the right to reasonably modify the terms of use regarding Mentored Courses, including changing the course structure, content, methods, and timing of instructor feedback. For any questions, comments, and feedback, you are encouraged and welcome to contact us through our contact form.

20. Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT. YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

21. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL OOAY AI, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. IN NO EVENT WILL OOAY AI TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID OOAY AI IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

22. Indemnification

You agree to defend, indemnify and hold harmless OOAY AI, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your User Contributions, any use of the Service’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Service.

23. Governing Law and Jurisdiction

All matters relating to the Services and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Pakistan without giving effect to any choice or conflict of law provision or rule (whether of the State of Punjab or any other jurisdiction). Subject to Section 19, any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the Southern District of Punjab or the courts of the State of Punjab, in each case located in the County of Punjab, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

24. Dispute Resolution

In the interest of resolving disputes between you and OOAY AI in the most expedient and cost-effective manner, you and OOAY AI agree that any dispute arising out of or in any way related to these Terms, your use of the Site or the Services, or the purchase, receipt, order, or use of any course will be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and arbitrators can award the same damages and relief that a court can award. YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Exceptions: Despite the provisions of the Section entitled "Dispute Resolution," nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: (a) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (b) seek injunctive relief in a court of law; or (c) file suit in a court of law to address an intellectual property infringement claim.

Arbitrator: Any arbitration between you and OOAY AI will be governed by the Federal Arbitration Act and governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer-Related Disputes (collectively, "AAA Rules") of the American Arbitration Association ("AAA"), as modified by these Terms, and will be administered by the AAA. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.

Notice; Process: A party who intends to seek arbitration must first send a written notice of the dispute to the other party by U.S. Mail or electronic mail ("Notice"). The Notice must: (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought ("Demand"). The parties will make good faith efforts to resolve the claim directly, but if the parties do not reach an agreement to do so within 30 days after the Notice is received, you or OOAY AI may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or OOAY AI must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any.

Fees: If you commence arbitration in accordance with these Terms, OOAY AI will reimburse you for your payment of the filing fee unless your claim is for more than $15,000 or as set forth below, in which case the payment of any fees will be decided by the AAA Rules. Any arbitration hearing will take place at a location to be agreed upon in Punjab. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse OOAY AI for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits.

No Class Actions: YOU AND OOAY AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and OOAY AI agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

Modifications to this Arbitration Provision: If OOAY AI makes any future change to this arbitration provision, other than a change to OOAY AI's address for notice, you may reject the change by sending us written notice within 30 days of the change to OOAY AI's address for notice, in which case this arbitration provision, as in effect immediately prior to the changes you rejected, will continue to govern any disputes between you and OOAY AI.

Enforceability: If the Section entitled "No Class Actions" is found to be unenforceable or if the entirety of this Section is found to be unenforceable, then the entirety of this Section will be null and void and, in that case, both you and OOAY AI agree that the exclusive jurisdiction and venue described directly below will govern any action arising out of or related to these Terms or your use of or access to the Site, the Services, or the purchase, receipt, order of a course.

25. Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

26. Waiver and Severability

No waiver of by OOAY AI of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of OOAY AI to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

27. No Third-Party Beneficiaries and Assignment

You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to this agreement. You may not assign these Terms without the prior written consent of OOAY AI, but OOAY AI may assign or transfer these Terms, in whole or in part, without restriction.

28. Entire Agreement

The Terms constitute the sole and entire agreement between you and OOAY AI with respect to the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Services.

29. Language

Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.

30. Your Comments and Concerns

Please send any feedback, comments, requests for technical support, and any other communications relating to the Services to us through our contact page or to help@ooay.net.

31. SMS Consent

By consenting to OOAY AI's SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at help@ooay.net for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.

Disclaimer

Despite our efforts to enforce these Terms, OOAY AI cannot be held responsible for any breaches of these Terms or any damages that may result from such breaches.

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